Canivio
Terms of Service
These terms set out the practical rules for using Canivio and keeping a shared dog record dependable.
1. Using Canivio
You may use Canivio to maintain records for dogs in your care. You are responsible for accurate account information, protecting your credentials and the content you add or share.
2. Accounts and access
One person must not use another person’s account. The account holder decides who receives family, caregiver or clinic access and must revoke access that is no longer appropriate. Temporary links must be shared carefully.
3. Plans and limits
The Free plan includes one dog and 25 MiB of documents. Canivio Plus includes up to ten dogs, 2 GiB of private files, family access and temporary veterinarian sharing. Current plan limits are shown before a paid selection is confirmed.
4. Billing and auxiliary providers
Stripe processes checkout and paid subscriptions; Canivio does not store payment-card numbers. The transactional email provider delivers account, security, invitation, reminder and support messages. Off-site backup copies are encrypted before transfer. These auxiliary services operate under their own service terms and privacy commitments.
5. Health information is not medical advice
Canivio organizes information supplied by users and may present reviewed educational material. It does not diagnose, prescribe or replace a veterinarian. Contact a clinic or emergency service when a dog’s condition requires professional attention.
6. Acceptable use
- Do not upload unlawful, malicious or rights-infringing content.
- Do not probe, bypass or interfere with security, access controls, quotas or service availability.
- Do not use sharing or lost-dog pages to expose another person’s information without authorization.
- Do not automate abusive sign-ups, requests or messages.
7. Availability, PWA and offline use
We work to keep Canivio dependable, but maintenance and incidents can interrupt access. The PWA shell may remain available offline; authenticated pages and private documents are deliberately excluded from offline caching. Keep independent copies of information needed in an immediate emergency.
8. Export, suspension and closing an account
You can request an export and schedule account deletion from settings. We may limit or suspend access needed to protect users, data or the service, or when these terms are materially breached. Applicable retention and backup rotation may delay final erasure of residual encrypted copies.
9. Changes and support
Material changes will be reflected by updating this page and its date. Questions about the service can be submitted through the Support area in Canivio.